Dimensions Commerce for B2B
The fact that business buyers do not contact suppliers directly until 57% of the purchase process is complete clearly indicates that buyers are doing their pre-buying purchase in detail and demands an easy online buying experience. A failure to do so directly means ceding your potential customers to your competitors.
How Dimensions Commerce Helps B2B Businesses?
Dimensions Commerce is been designed by keeping in mind B2B ecommerce websites need of handling multiple brands, channel partners, or key accounts. It enables your business to business customers to self-manage their company accounts and establish multiple levels of buyers with specific roles and permissions. Also, it ensures functional efficiency through ability to track quotes, detailed order histories, and manage their credit online. Consequently, it reduces the need to call you for support.
Realizing that the sales cycle for B2B companies are much longer, it’s important to attract the buyers and optimized the outcome of all the sales channels. Dimensions Commerce emphasizes on a single solution that manages orders from all sales channels. It also ensures optimization of your fulfillment costs and delivery times with the help of automated business rules.
Dimensions Commerce comes with features that simplifies order placement process by putting SKUs, uploading CSV files, or selecting items from pre-set requisition lists. Your sales team can play a prominent role in helping customers by creating orders on their behalf and quickly respond to online quote requests with fully-functional quote management tools.
Note that 50% of B2B search queries today are made on smartphones, and this percentage will grow to 70% by 2020. To tap this mobile-first trend, Dimensions Commerce focuses on creating engaging and immersive mobile-optimized buying experience. With B2C-tested merchandising, content management, and promotional capabilities, it gives you the much-needed competitive edge.
As Cloud computing and Cloud commerce are the areas where our specialization dwells, Dimensions Commerce provides high-performance without expensive capital costs and maintenance fees. The robust APIs and off-the-shelf extensions simplifies its integration with your existing systems – speedifying your entry into the market.